PLASMA/LCD SCREENS
PROJECTORS
SOUND EQUIPMENT
LAPTOPS
TECHNICAL SUPPORT
| How do I place an order? |
| You can place an order online or by calling us direct at 877-EGADS-OK (877-342-3765). |
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| What are your business hours? |
| We are open Monday to Friday from 9AM to 5PM. We pickup and deliver 24 hours a day. |
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| I don’t have a credit card. Can I still order from you? |
| Yes you may. You can place a cash deposit for the value of each item. When the equipment is returned, the cash deposit will be refunded. |
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| May I use someone else’s credit card? |
| No, credit cards are non-transferable, so the name that appears on the credit card must be the renter. However, you may use the equipment once it’s rented. |
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| Do you rent software other than Microsoft Office? |
| No, but you can install any software you wish on your own. |
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| May I install software on the PC or MAC? |
| Yes. |
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| What does the damage insurance cover? |
| Our damage insurance covers any accidental/non-intentional damage incurred to the equipment during your rental period. This does not include any damage directly or indirectly by weather, negligence, flood, fire, misuse, abuse, or theft. |
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| Will I be charged an extra day because you delivered my equipment a day early? |
| There is no additional charge for the extra day in most cases. This allows you the opportunity to “play” with the equipment or practice your presentation. |
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| What if I have trouble with my equipment or it just doesn’t work? |
| All equipment is tested before it is delivered. However, in the rare event that you do have a problem, a number for an EGADS technician is provided on the packing slip. If the problem cannot be solved, a replacement will be given by the next business day. |
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| What forms of payment do you accept? |
| We accept, Visa, MasterCard, American Express, Discover, money orders, bank checks, and cash. |
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| Can I pickup or return the rental equipment to your office? |
| Yes. You can pickup and return equipment Monday to Friday between 10AM and 4PM. |
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