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TECHNOLOGY SERVICES
Need help getting your office network up and running? Our professional setup and installation services are there to help. Whether it is an office of 1 person or 1,000 we have the know how to get the job done right.
SETUP AND INSTALLATION SERVICES:
Services Include
Level I and Level II support TELEPHONE & REMOTE ACCESS ON-SITE Wireless/Wired Network Setup
IP Printing Configuration
PC Setup and Configuration
Peripheral Setup$50 per hour *
15 minute minimum
Billed in 15 minute increments$75 per hour *
One hour minimum per visit
Travel time additional **
Level III support TELEPHONE & REMOTE ACCESS ON-SITE Server Setup
Router/VPN/Firewall Setup
Broadband Phone System Added to Existing Network$90 per hour *
15 minute minimum
Billed in 15 minute increments$125 per hour *
One hour minimum per visit
Travel time additional **
* Rates are for normal business hours (Monday to Friday, 9AM to 5PM, excluding holidays). Outside these hours, the rate is time and a half. ** Travel time is billed at the same rate as the on site service. For service, please click on the service contract below, fill it out online, sign, print and fax it back to our office at 212-557-5780.
Service Contract
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Keep your network running smoothly. Select a monthly service plan below that works best for you.
| MONTHLY SERVICE PLANS: | |||
| PC Support | Basic | Pro | Premium |
| Prices Monthly Per Computer | $49 | $64 | $79 |
| Unlimited 9AM-5PM Phone Support | x | x | x |
| Unlimited 9AM-5PM Remote Control Support | x | x | x |
| Unlimited 9AM-5PM on-site support | x | x | |
| Unlimited 5PM-9AM After Hours Support | x | ||
| Desktop Optimization and Management | x | x | x |
| Antivirus Software management and update | x | x | x |
| Software patch management | x | x | |
| Unlimited purchasing support | x | x | x |
| Server Support | Basic | Pro | Premium |
| Prices Monthly Per Server | $99 | $199 | $299 |
| Service Availability Monitoring | x | x | x |
| Unlimited 9AM-5PM Remote Control Support | x | x | |
| Unlimited 9AM-5PM on-site support | x | x | |
| Unlimited 5PM-9AM After Hours Support | x | ||
| Event Log Monitoring | x | x | x |
| Drive Space Monitoring | x | x | x |
| Log File Maintenance | x | x | |
| MS Exchange Maintenance and Administration | x | ||
| Backup Monitoring and Administration | x | ||
| User Account Administration | x | x | |
| File Sharing Permission Administration | x | x | |
| Security Administration | x | x | |
| Virus Definition and Prevention | x | x | |
| CTO Services | Basic | Pro | Premium |
| Prices Monthly Per Location | $99 | $249 | $499 |
| ISP Management | x | x | x |
| Web Host Support | x | x | x |
| Router Management | x | x | x |
| Firewall Management | x | x | x |
| VPN Management | x | x | x |
| Assigned CTO | x | x | x |
| Scheduled CTO Calls | Monthly | Monthly | |
| Project Management | x | x | |
| Project Research and Proposals | x | x | |
| Annual Technology Plans | x |
For monthly service contracts, please call our office at 212-557-4656 to discuss a plan which will work best for you.
Copyright © 1998-2006 EGADS Computer Corporation. All rights reserved.
Information in this document is subject to change without notice.
Other products and companies referred to herein are trademarks or registered
trademarks of their respective companies or mark holders.
If you have comments or suggestions, email me at dave@egadscomputer.com
